Industry
Clinic management software that keeps patients, reports and billing in one flow
Clinics, diagnostic centres and small hospitals handle a high volume of small transactions — appointments, tests, reports, prescriptions, payments — usually across a reception register, a lab notebook, a billing PC and a lot of phone calls. AutoProbaho builds patient workflow, reporting and administration systems for healthcare providers, designed around confidentiality and the way front desks and labs actually work.
Registers at reception, reports on paper, patients on the phone
A typical diagnostic centre registers patients in a book or a basic billing tool, writes test requests on slips, prints reports from analyser software and calls patients to say the report is ready. Doctors' schedules are managed by phone; follow-ups depend on memory; and pharmacy or consumables stock is counted rather than known. Management sees daily cash but not test volumes by referrer, turnaround times or repeat patients.
As volume grows, waiting times lengthen, reports go missing, referral commissions are disputed and patient details are re-typed at every desk. Packaged hospital systems are often too large or too rigid for a clinic, and they rarely handle Bengali interfaces, SMS/WhatsApp report delivery or bKash payments the way local practice requires.
Who this is for
- Diagnostic centres and pathology labs with collection points
- Outpatient clinics, polyclinics and specialist chambers
- Small and mid-sized hospitals and day-care centres
- Dental, physiotherapy, eye-care and diagnostic chains with multiple branches
Current pain points
Long queues at reception
Registration, billing and test slips are handled at the same desk, one patient at a time.
Reports are late or lost
Results are printed and filed; patients call to ask, and reports are re-printed when misplaced.
No follow-up system
Review dates, chronic care reminders and pending investigations rely on memory or paper diaries.
Referral and doctor settlements are disputed
Referrer commissions and doctor shares are computed by hand at month-end from billing printouts.
Confidentiality is uneven
Any staff member at any desk can see any patient's record; there is no trace of who accessed what.
What AutoProbaho builds
Patient registration and appointments
Unique patient ID, online and phone booking, doctor schedules, queue display, SMS/WhatsApp reminders.
Lab and diagnostic workflow
Test orders, sample collection with barcodes, result entry or analyser import, validation, and report delivery by portal, WhatsApp or print.
Billing, packages and settlements
Test and consultation billing, packages and discounts, insurance and corporate accounts, referrer and doctor share calculation.
Pharmacy and consumables stock
Batch and expiry-tracked stock for pharmacy, reagents and consumables, with reorder alerts.
Staff portal and management dashboards
Roster, attendance and leave for staff; volumes, turnaround, revenue by department and referrer for management.
Modules & capabilities
Patient master & records
Demographics, visit history, documents, allergies and notes with role-based visibility.
Appointments & queue
Doctor calendars, slot booking, walk-ins, token display, no-show tracking, reminders.
Lab information
Test catalogue, sample tracking, worklists, result entry, reference ranges, validation, report templates.
Radiology & reports
Imaging requests, report dictation or templates, attachment of images and PDFs.
Billing & receivables
Invoices, receipts, bKash/Nagad/card/cash, corporate and insurance billing, refunds, daily cash close.
Doctor & referrer settlements
Share rules per doctor and referrer, monthly statements, approvals and payment records.
Pharmacy & inventory
Medicine and consumable stock, batches and expiry, dispensing against prescriptions, purchase orders.
HR & staff portal
Roster, attendance, leave requests, duty handover notes.
Interactive demonstration
Example workflows
Patient visit
- 1Patient books online or is registered at reception with a unique ID
- 2Consultation and tests are ordered from the doctor's screen
- 3Bill is generated and paid at any counter or via mobile payment
- 4Sample is collected with a barcode and tracked to the lab
- 5Report is validated and delivered by WhatsApp, portal or print with an SMS alert
Report turnaround
- 1Test order enters the lab worklist
- 2Sample status updates on receipt in the lab
- 3Results are entered or imported from analysers
- 4Pathologist validates on screen, with flags for critical values
- 5Turnaround time is recorded per test for management review
Month-end settlements
- 1Billing data is aggregated per doctor and referrer
- 2Share rules apply automatically
- 3Draft statements go to the administrator for approval
- 4Approved amounts are paid and recorded
- 5Disputes are traced back to individual invoices
Integrations
- Lab analysers and imaging (HL7/CSV/API where available)
- SMS gateways and WhatsApp Business
- bKash, Nagad, SSLCommerz and card terminals
- Accounting software (Tally, QuickBooks)
- Queue displays, barcode and label printers
- Google Workspace / Microsoft 365
- Corporate and insurance billing exports
- n8n workflow automation
Implementation process
- 01
Walk the patient journey
We follow a patient from arrival to report and a sample from collection to validation, noting every desk and hand-off.
- 02
Choose the first module
Usually registration plus billing, or the lab workflow with report delivery.
- 03
Prototype with reception and lab staff
Screens are tested with the people who will use them, in Bengali or English.
- 04
Migrate and go live branch by branch
Patient master and test catalogue are cleaned and imported; one branch goes live first.
- 05
Extend and support
Settlements, pharmacy, staff portal and dashboards follow; support continues during operating hours.
Expected business outcomes
Shorter queues
Registration, billing and sample collection run in parallel with one patient ID.
Reports reach patients
Validated reports are delivered digitally with alerts; re-printing and phone calls drop.
Settlements without disputes
Doctor and referrer statements are computed from the same billing data everyone can trace.
Management sees the operation
Volumes, turnaround and revenue by department are visible daily.
Security & ownership
Patient confidentiality
Role-based access to records, access logs on every patient file, masking of sensitive fields for non-clinical staff.
Data protection
Encrypted storage and backups, hosting in your own account, retention rules; DSGVO/GDPR-aligned design for European providers.
Audit trail
Every result change, bill edit and settlement approval is recorded with user and time.
Frequently asked questions
Where analysers offer HL7, serial or file export, results can be imported; otherwise result entry with validation is fast and safe.
By WhatsApp or SMS link to a secure portal, by email or by print — configurable per patient and test.
Both. A single clinic starts with registration, billing and reports; chains add branches as locations in the same system.
Rules are configured per doctor, referrer and test group; statements are generated automatically and approved before payment.
Registration, billing and report delivery are typically live within 8–12 weeks; lab automation, pharmacy and dashboards follow in phases.
Related solutions
Solution · Digital transformation for Bangladesh
Business Digitalization in Bangladesh
AutoProbaho, a business digitalization company in Bangladesh, takes SMEs from paper registers, Excel and WhatsApp to connected systems — step by step.
Solution for HR & operations
Employee Management Portal
Custom employee management portal for Bangladeshi companies: device attendance, leave approvals, shift rosters, payroll inputs, notices and employee documents.
Solution for management visibility
Automated Reporting System
Automated reporting for owners and managers: daily sales, stock, production, collections and cash reports by WhatsApp or email on schedule, plus dashboards.
Solution · Automation for Bangladesh
Business Automation in Bangladesh
Business and workflow automation for Bangladeshi companies: approvals, WhatsApp updates, invoices, bKash reconciliation and reports connected with n8n and APIs.
Related services
Build the core system
Custom Software Development
AutoProbaho develops custom business software — web and mobile apps, back-office tools and client portals — designed around your processes and owned by you.
Build the core system
Internal Portal Development
AutoProbaho builds internal portals for employees and operations — attendance, leave, approvals, documents, notices and requests in one role-based system.
Automate & add intelligence
Business Process Automation
AutoProbaho automates business processes end to end — document intake, data entry, reconciliation and reporting — with rules, review and full traceability.
Automate & add intelligence
AI Automation
AutoProbaho applies AI automation to daily business work — customer messages, emails, documents and reports — with human review, clear rules and real gains.
Related industries
Industry
Professional Services
Custom CRM, client portals, project and billing systems for consultancies, law and accounting firms, agencies and engineers — proposal to invoice in one place.
Industry
SMEs & Growing Businesses
For growing SMEs in Bangladesh and beyond: a practical path from Excel, WhatsApp and paper to connected systems — audit first, then one module at a time.
Related insights

· 4 min read
Cloud Adoption: Trend or Business Necessity?
Exploring why businesses shift to cloud services beyond trends.

· 3 min read
Germany's Strategic Shift Toward Business Automation
Explore why Germany prioritizes business automation for efficiency.

· 3 min read
Understanding N8N: A Tool for Business Automation
Discover how N8N streamlines business processes with automation.
Let us walk your patient journey with you
Book a free consultation. We will look at your reception, lab and billing flow and propose the first module that shortens queues and report delays.

