AutoProbaho

Industry

Logistics software that connects jobs, vehicles, documents and customers

Logistics is a business of hand-offs — between shipper, forwarder, port, driver and consignee — and every hand-off today is an email, a call or a WhatsApp message. AutoProbaho builds job management, dispatch, tracking and document systems for forwarders, C&F agents, couriers and fleet operators, and automates the updates and paperwork in between.

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Jobs live in email threads, status lives in phone calls

A forwarder's job file is typically a folder of PDFs and an Excel tracker: booking, shipping instructions, bill of lading, customs documents, delivery order. Operations staff answer 'where is my shipment?' by checking three portals and calling the transporter. Couriers and fleet operators face the same problem at a different scale — hundreds of consignments a day, dispatched from a whiteboard, with proof of delivery arriving as photos in chat groups.

The costs are hidden but real: hours spent on status calls, duplicated data entry across carrier portals and internal sheets, invoices raised late because job costs are still unknown, and customers who cannot self-serve. When volumes rise, the team grows linearly with the shipments — the opposite of what software should allow.

Who this is for

  • Freight forwarders and C&F agents handling sea, air and land shipments
  • Courier and last-mile delivery companies with hubs and riders
  • Fleet operators, transport contractors and covered-van companies
  • In-house logistics teams of manufacturers, distributors and e-commerce sellers

Current pain points

  • Shipment status is a phone call away

    Customers, sales and operations all ask the same question and get the answer manually.

  • Documents are re-typed

    The same shipper, consignee and cargo details are entered into booking, BL, customs and invoice forms.

  • Dispatch by whiteboard

    Vehicles and riders are assigned by memory; utilisation, delays and detours are known only after the fact.

  • Job costing lags billing

    Vendor bills arrive late, so customer invoices are delayed or raised without knowing the margin.

  • Proof of delivery is scattered

    Signatures and photos live in chat groups; disputes take days to resolve.

What AutoProbaho builds

  1. Job and shipment management

    One job file per shipment with milestones, parties, cargo, charges, documents and communication history.

  2. Dispatch and fleet system

    Consignments, routes, vehicle and rider assignment, trip sheets, fuel and maintenance logs.

  3. Tracking and customer portal

    Milestone-based status visible to customers on a portal or via automated WhatsApp/email updates.

  4. Document automation

    Generate BL drafts, delivery orders, manifests, invoices and customs paperwork from the job data — entered once.

  5. Billing and job costing

    Charges per job, vendor cost capture, margin per shipment, invoices and statements per customer.

Modules & capabilities

  • Job file & milestones

    Booking, pickup, departure, arrival, customs, delivery — with expected dates, actuals and alerts on delay.

  • Party & tariff master

    Shippers, consignees, carriers, agents, ports; contracted rates and surcharges per lane or customer.

  • Dispatch board

    Daily consignments, vehicle and rider assignment, capacity and route grouping, live trip status.

  • Proof of delivery

    Mobile capture of signature, photo, OTP and time; exceptions and returns recorded on the spot.

  • Document generation

    Templates for BL, HBL, manifest, DO, invoice and packing list populated from the job file.

  • Vendor & cost management

    Carrier, trucker and port charges captured against jobs, accruals before vendor invoices arrive.

  • Customer portal & notifications

    Self-service tracking, document download, booking requests, automated milestone messages.

  • Reporting

    Volume by lane and customer, on-time performance, margin per job, vehicle utilisation, outstanding receivables.

Interactive demonstration

Example workflows

Booking to delivery (forwarding)

  1. 1Customer submits a booking request via portal or email
  2. 2Operations creates the job file and confirms rates from tariffs
  3. 3Milestones update from carrier data or team input
  4. 4Documents are generated and shared from the job file
  5. 5Delivery is confirmed and the customer invoice is issued with margin known

Daily dispatch (courier/fleet)

  1. 1Consignments are imported or created from customer orders
  2. 2Dispatcher assigns vehicles and riders on the board
  3. 3Riders receive their run on mobile with sequence and contacts
  4. 4Proof of delivery is captured per stop
  5. 5Exceptions trigger customer notification and re-attempt scheduling

Automated status updates

  1. 1A milestone changes in the job file
  2. 2n8n workflow checks customer notification preferences
  3. 3WhatsApp or email update is sent with the new status
  4. 4Customer replies are routed to the responsible operator
  5. 5Portal timeline is updated for self-service

Integrations

  • Carrier and port tracking data (API, email parsing, portals)
  • GPS / vehicle tracking devices
  • WhatsApp Business, SMS and email
  • Accounting software (Tally, QuickBooks, Xero)
  • Customer ERPs and e-commerce platforms (API/CSV)
  • bKash, Nagad, SSLCommerz and bank statements
  • Google Workspace / Microsoft 365
  • n8n workflow automation

Implementation process

  1. 01

    Map the job lifecycle

    We trace one shipment or one delivery day from request to invoice and list every hand-off, document and status question.

  2. 02

    Pick the first system

    Usually the job file plus notifications, or the dispatch board plus proof of delivery.

  3. 03

    Prototype with live jobs

    Screens are reviewed with operations, dispatchers and drivers using real shipments.

  4. 04

    Build and roll out per team or hub

    Two-week increments; one team or hub goes live first with mobile training.

  5. 05

    Automate and report

    Add document generation, customer portal and management dashboards once the core is stable.

Expected business outcomes

  • Fewer status calls

    Customers and colleagues see the milestone timeline instead of asking.

  • Data entered once

    Booking details flow into every document and invoice automatically.

  • Dispatch you can see

    Vehicles, riders and delays are visible in one board during the day.

  • Invoices with known margin

    Costs are captured against the job, so billing is timely and profitable jobs are known.

Security & ownership

  • Customer data separation

    Each customer sees only their own shipments and documents on the portal; internal costs stay internal.

  • Document integrity

    Generated documents are versioned with an audit trail of who issued and changed what.

  • Field resilience

    Rider and driver apps work offline and sync when connected; access is revoked instantly on device loss.

Frequently asked questions

Where carriers offer APIs or structured emails, yes; otherwise milestones are updated by your team in seconds and still flow to customers automatically.

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Case Studies

Turn hand-offs into a system

Book a free consultation. We will map how your jobs or deliveries run today and show where automation removes the calls and re-typing.

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