Connect the business

API and system integration that makes your tools behave like one system

Most companies do not need another application; they need the ones they have to talk to each other. AutoProbaho designs and builds API integrations between the systems your business already runs on — ERP, CRM, accounting, e-commerce, WhatsApp, email, social channels, Google Workspace, Microsoft 365 and cloud databases — so an order, a payment or a customer message is captured once and flows to every place it is needed, with error handling and monitoring built in.

Every gap between two tools is filled by a person re-typing

The order arrives on WhatsApp, is typed into a Google Sheet, copied into the invoice template, entered again in the accounting package and finally announced in a group chat so the warehouse knows. Five systems, four manual hand-offs, and a customer waiting. Multiply by hundreds of orders a month and the cost is not just labour: it is late invoices, wrong stock, duplicate customers and numbers that never reconcile.

Off-the-shelf connectors cover the easy cases and stop at the edges — a field that does not map, a marketplace that only exports CSV, a bank that has no API, an accountant who needs a specific export format. Real integration work is in those edges: mapping data models, handling failures, deduplicating, respecting rate limits and making sure the connection still runs when a vendor changes its API next year.

Who this is for

  • Businesses running three or more disconnected tools — ERP, accounting, e-commerce, CRM, messaging — with staff bridging the gaps by hand
  • E-commerce and distribution companies syncing orders, stock and payments across marketplaces, shops and accounting
  • Bangladeshi companies where WhatsApp, Facebook, bKash/Nagad and Excel are the de-facto operating stack
  • German Mittelstand firms connecting CRM, ticketing and ERP with DATEV, lexoffice or sevDesk and Microsoft 365

Current pain points

  • Manual re-entry between systems

    The same customer, order or invoice is typed into two or three tools; each copy drifts from the others.

  • Customer messages live outside the system

    WhatsApp and Facebook enquiries never reach the CRM; follow-up depends on whoever holds the phone.

  • Stock and orders disagree

    Shop, marketplace and warehouse each show a different quantity; overselling and cancellations follow.

  • Accounting is always behind

    Sales and payments reach the accountant as month-end exports, so receivables and VAT are reconciled late.

  • Fragile scripts and one-off connectors

    A quick integration built by a former employee breaks silently; nobody knows until a customer complains.

What AutoProbaho builds

  1. Integration architecture

    A map of every system, the data each owns, the direction of every flow and the source of truth per record type — agreed before a single connector is built.

  2. REST / GraphQL / webhook integrations

    Custom connectors using each platform's official API, with authentication, pagination, rate limiting and retries handled correctly.

  3. Data mapping & transformation

    Field mappings, unit and currency conversions, deduplication rules and validation so records arrive clean on the other side.

  4. Middleware & event layer

    Where several systems must exchange data, a lightweight integration hub (often n8n plus a queue) rather than a web of point-to-point links.

  5. Monitoring, alerts & runbooks

    Every flow logs what it did, retries what failed, alerts a named person on persistent errors, and is documented for your team.

Modules & capabilities

  • Google Workspace & Microsoft 365

    Gmail/Outlook, Google Sheets/Excel Online, Drive/SharePoint, Calendar and Teams — mail-to-record, document generation, calendar sync and shared-drive filing.

  • WhatsApp, email & social

    WhatsApp Business API, transactional email, Facebook and Instagram messaging — enquiries into CRM, order confirmations and status updates out, with opt-in handling.

  • E-commerce & marketplaces

    Shopify, WooCommerce, Shopware, Daraz and custom shops — orders, stock levels, prices, fulfilment status and returns synchronised with ERP and warehouse.

  • Accounting & finance

    Tally, QuickBooks, Xero, DATEV, lexoffice, sevDesk — invoices, payments, receivables and VAT posted automatically; exports in the accountant's required format.

  • Payments & banking

    bKash, Nagad, SSLCommerz, Stripe, PayPal, SEPA statements — payment confirmation matched to invoices, reconciliation and dunning triggers.

  • ERP / CRM connectors

    Two-way sync between custom or packaged ERP/CRM systems and every other tool — customers, items, orders, tickets and activity history.

  • Cloud database integration

    PostgreSQL, MySQL, Supabase, BigQuery — consolidated data stores for reporting and BI, fed by scheduled or event-based pipelines.

  • Legacy & file-based systems

    CSV/Excel drops, SFTP, EDI, on-premise databases and equipment exports wrapped in APIs so older tools join the landscape without replacement.

Interactive demonstration

Example workflows

WhatsApp enquiry to CRM lead

  1. 1Customer messages the business WhatsApp number
  2. 2Message and contact are created or matched in the CRM
  3. 3Sales owner is assigned by product or region
  4. 4Reply templates and follow-up reminders are set
  5. 5Conversation history stays attached to the lead

Shop order to accounting

  1. 1Order is placed on Shopify, WooCommerce or Daraz
  2. 2ERP reserves stock and creates the sales order
  3. 3Payment confirmation from gateway matches the order
  4. 4Invoice is posted to accounting with correct VAT
  5. 5Customer receives confirmation and tracking by email or WhatsApp

Support ticket to ERP and back

  1. 1Ticket arrives by email or Microsoft 365 form
  2. 2Customer and contract are looked up in the ERP
  3. 3Ticket is created in the helpdesk with entitlement data
  4. 4Resolution and billable time flow back to the ERP
  5. 5Invoice line and customer notification are generated

Integrations

  • Google Workspace (Gmail, Sheets, Drive, Calendar)
  • Microsoft 365 (Outlook, Excel, SharePoint, Teams)
  • WhatsApp Business API, Facebook & Instagram messaging
  • Shopify, WooCommerce, Shopware, Daraz
  • Tally, QuickBooks, Xero, DATEV, lexoffice, sevDesk
  • bKash, Nagad, SSLCommerz, Stripe, PayPal, SEPA
  • PostgreSQL, MySQL, Supabase, BigQuery
  • n8n, webhooks, SFTP/EDI and legacy databases

Implementation process

  1. 01

    Integration audit

    We list every system, its API capabilities, data volumes and the flows you need; we identify the source of truth per record type.

  2. 02

    Architecture & mapping

    Flow diagrams, field mappings and failure handling agreed in writing; build-versus-connector decision per integration.

  3. 03

    Build & test in sandbox

    Connectors developed against test accounts with real sample data; edge cases (duplicates, partial payments, cancelled orders) covered.

  4. 04

    Controlled go-live

    Flows switched on one at a time with parallel checks; historic backfill where required.

  5. 05

    Monitor & maintain

    Dashboards, alerts and a runbook; optional managed support to absorb vendor API changes.

Expected business outcomes

  • Data entered once

    Orders, customers and payments are captured at the source and appear everywhere else automatically.

  • Faster customer response

    Enquiries and confirmations move in minutes, not when someone gets to the phone.

  • Books that reconcile

    Accounting receives transactions as they happen, with references that match.

  • Integrations you can trust

    Failures are visible and retried; nothing breaks silently.

Security & ownership

  • Least-privilege credentials

    Every connector uses its own scoped API key or OAuth grant, stored in a secrets vault, rotated on schedule and revocable in one place.

  • Encrypted in transit and at rest

    TLS on every call, encrypted logs, and no customer data on shared third-party servers unless you choose that platform.

  • Compliance-aware data flows

    GDPR/DSGVO data-minimisation, EU-region hosting where required, opt-in handling for WhatsApp, and audit logs for every synchronised record.

Frequently asked questions

A single well-documented integration (for example shop to accounting) is typically live in 2–4 weeks. A multi-system landscape with an integration hub is delivered in phases over two to three months, one flow at a time.

Map your integrations before you build them

Book a free consultation. We will sketch your current system landscape, spot the flows that cost the most manual work and propose the first integration to tackle.