AutoProbaho

Industry

E-commerce automation that turns chat, web and marketplace orders into one clean flow

Online selling in Bangladesh happens on Facebook pages, WhatsApp, a website and marketplaces such as Daraz — often all at once, with orders typed by hand into a sheet. AutoProbaho builds order management, inventory sync and automation systems that capture every order once, confirm it, hand it to the courier, reconcile the payment and keep the customer informed — for local sellers and international shops alike.

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Orders in inbox, stock in Excel, courier on another tab

A growing online store typically has a small team copying orders from Messenger and WhatsApp into a spreadsheet, checking stock by memory, creating courier bookings on the courier's portal, and updating customers by hand. Payments arrive by bKash, Nagad, card gateway and cash on delivery, and each is reconciled separately, if at all. When a product sells out on the website, the Facebook page keeps taking orders.

As order volume grows, the same team drowns: confirmation calls back up, wrong sizes ship, returns are not tracked, cash-on-delivery money takes weeks to match, and marketing spends against products that are already out of stock. The owner sees revenue but not margin after returns, delivery cost and ad spend.

Who this is for

  • Facebook and WhatsApp-based sellers (F-commerce) growing beyond a spreadsheet
  • Brands with their own website (Shopify, WooCommerce, Shopware) plus social and marketplace channels
  • Marketplace sellers on Daraz and international platforms managing many SKUs
  • D2C brands and small manufacturers selling directly online

Current pain points

  • Manual order capture

    Every chat order is re-typed; details are missed and confirmation takes hours.

  • Stock out of sync across channels

    The website says sold out while the page still sells; or the reverse — leading to cancellations.

  • Courier hand-off is manual

    Bookings are created one by one on courier portals; tracking numbers are copied back by hand.

  • Payments are unreconciled

    COD remittances, bKash/Nagad and gateway settlements are matched to orders weeks later or never.

  • Returns and margin are invisible

    Returned parcels, delivery charges and ad spend are not tied to orders, so real profit is unknown.

What AutoProbaho builds

  1. Order management system

    One order queue for chat, web, marketplace and phone orders with status, confirmation and address validation.

  2. Chat order automation

    WhatsApp and Messenger flows that capture product, quantity and address, confirm price and delivery charge, and create the order automatically.

  3. Multi-channel inventory sync

    One stock ledger pushing availability to website, marketplace and page; reservations on order, release on cancellation.

  4. Courier and payment integration

    Bulk courier booking, label printing, tracking updates and automatic matching of COD, bKash/Nagad, gateway and bank settlements.

  5. Customer CRM and reporting

    Customer history, repeat purchase view, return rate per product, margin after delivery and ad cost.

Modules & capabilities

  • Order intake & confirmation

    Orders from Facebook, WhatsApp, website, Daraz and phone; automatic or one-tap confirmation, fraud and duplicate checks.

  • Product & inventory

    SKUs with variants, multi-location stock, reservations, low-stock alerts, supplier reorder.

  • Fulfilment

    Pick and pack lists, invoice and label printing, batch dispatch to courier, tracking number capture.

  • Courier management

    Multiple couriers per zone, rate cards, delivery status sync, return-to-origin handling.

  • Payments & reconciliation

    COD remittance matching, bKash/Nagad/SSLCommerz and card settlement import, bank statement reconciliation.

  • Customer & CRM

    Customer profiles across channels, order history, tags, segments for campaigns and reactivation.

  • Returns & exchanges

    Return requests, reasons, refunds or exchanges, restocking and quality notes.

  • Analytics

    Orders by channel, delivery success rate, return rate by product, margin per order after costs, daily cash position.

Interactive demonstration

Example workflows

Chat order to delivery

  1. 1Customer messages the page or WhatsApp number
  2. 2Automation collects product, size, address and phone
  3. 3Order is created and stock reserved; confirmation message goes out
  4. 4Pack list and courier booking are generated in bulk
  5. 5Tracking updates reach the customer automatically until delivered

Multi-channel stock update

  1. 1Goods are received or a sale occurs in any channel
  2. 2Central stock ledger updates
  3. 3Availability is pushed to website, marketplace and page catalogue
  4. 4Low-stock alert triggers a reorder suggestion
  5. 5Sold-out products are hidden from ads and catalogues

COD reconciliation

  1. 1Courier remits COD collections with a statement
  2. 2Statement is imported and matched to delivered orders
  3. 3Unmatched or short amounts are flagged
  4. 4Finance confirms and posts to accounting
  5. 5Return-to-origin parcels update stock and customer records

Integrations

  • Facebook Pages, Messenger and Instagram
  • WhatsApp Business API
  • Shopify, WooCommerce and Shopware
  • Daraz and other marketplaces
  • Couriers (Pathao, Steadfast, RedX, DHL, DPD and others via API)
  • bKash, Nagad, SSLCommerz, Stripe and PayPal
  • Accounting software (Tally, QuickBooks, lexoffice)
  • n8n workflow automation and Google Sheets

Implementation process

  1. 01

    Map every order source

    We list channels, order volume, current sheets, couriers and payment methods and follow one order end to end.

  2. 02

    Design the single order flow

    One order model and status flow that all channels feed into, agreed with your team.

  3. 03

    Automate intake and courier first

    Order capture and bulk courier booking usually deliver the fastest relief.

  4. 04

    Connect inventory and payments

    Stock sync and reconciliation follow once orders are clean.

  5. 05

    Add CRM and analytics

    Customer history, return analytics and margin dashboards complete the picture.

Expected business outcomes

  • Every order captured once

    Chat, web and marketplace orders land in one queue with complete details.

  • Stock that matches across channels

    Fewer cancellations because availability is the same everywhere.

  • Faster dispatch

    Bulk courier bookings and labels replace one-by-one portal entry.

  • Cash that reconciles

    COD, mobile money and gateway settlements match orders without manual hunting.

Security & ownership

  • Customer data protection

    Phone numbers and addresses are access-controlled and exportable only by permitted roles; DSGVO/GDPR-conscious for EU shops.

  • Payment safety

    Reconciliation flags short remittances and duplicate refunds; no card data is stored in your system.

  • Channel credentials

    API tokens for Facebook, WhatsApp, marketplaces and couriers are stored encrypted and rotated.

Frequently asked questions

No. Chat order automation plus courier booking is a compact first phase that fits a page-only business and grows with you.

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Stop copying orders by hand

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